Support
Where to get help with a Lark Paper file, order or download.
For help using a Lark Paper file, email [email protected]. This is the support address currently monitored for Lark Paper. Include the product name and the store where you bought it, but do not email payment-card details or passwords.
For a missing receipt or download button, start with the Etsy purchase page or the Gumroad receipt/library for the order. Those stores handle checkout, receipts and file delivery, and can restore access tied to the purchase.
For a refund, contact us or the original store within 30 days of purchase. The terms offered with your purchase continue to apply, including any stated 30-day refund promise. See Purchases and refunds for the full process.